DON’T JUST TAKE OUR WORD FOR IT.
Over our years of dedicated service in East Tennessee we’ve heard from many satisfied and passionate clients. We’ve selected a few here just to give you a feel for how relieving quality maintenance and repair can be. When it’s done by ARSI, that is.
Needed a repair on my ice maker. After some initial problems, I was thrilled to get a call from Ross wanting to fix my issue. He came out the very next day and replaced my ice maker covered under warranty. Thank you so much for caring and your excellent customer service !!
Ross came out and did a great job for me. Sheree in the office is also a pleasure to work with. Excellent same day service. I recommend them highly.
The technician was punctual, professional and thorough. He talked to my husband, examined the washer and quickly ascertained the problem was bad bearings, as we suspected. He explained what that meant in terms of repairs: we would have to replace not only the bearings, but also the drum. He also explained what would happen if we did not address the problem, and he estimated the probable cost of repairs, which was nearly as much as a new machine. He advised us to replace the washer rather than repair it (that impressed us!). He also said that these newer washers simply don’t last as long as the older kind, and to be sure and get the extended warranty if we got a new one. Overall, we were very impressed by his thoroughness, honesty and professionalism! If we ever need appliance repair in the future, we will DEFINITELY call this company.-5/2/2017
I am very pleased with Appliance Repair after dealing for two month with another service company and going through 3 ice makers this company solved the.problem in one visit. The service tech that came out was professional and very knowledge. I highly recommend this company